| Companies always focus on
breakdowns when looking for opportunities to improve availability and
utilization. Breakdowns are always surprises. They “victimize” Operations
and Maintenance and are the focus of Reliability (RCM).
Equally important but often overlooked are opportunities
for improvement in the management and execution of planned delays. Responsibility
for planning and managing these delays generally lies with Superintendents,
Supervisors and Planners.
Execution of planned delays also includes Operators
and Maintainers. Because these delays are “part of the process”, they
tend to receive less focus as an improvement opportunity because everyone
knows that they are part of the normal workday.
The timing of these delays is part of the cause of production
variances, but the hidden opportunity for improvement relates to whether
the actual time down is less than or equal to the planned time or optimum
time to be down. Any variance from the plan or optimum would be reported
as a Cost of Quality because productivity was either lost or gained
vs. plan or “optimum”. In this case, productivity gains could be a “bad
thing” if planned downs are shortened or postponed to increase availability
or utilization.
The word “proactive” in relation to equipment
delays means that people are taking charge of executing delay procedures
consistently and according to a well-laid-out plan that has been communicated
to all suppliers and customers of the process.
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